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    If you have any questions, please don’t hesitate to contact us:

    General: info@sophiesshoppe.com
    Tamara: tamara@sophiesshoppe.com
    Veronica: veronica@sophiesshoppe.com
    Laura Kate: laurakate@sophiesshoppe.com
    Phone: 423-756-8711



    +I saw an item in your shop but I don’t see it online, how can I purchase?

    Give us a call or send us an email. We’ll walk you through purchasing and then will pack it up and send it to you!


    +I have a specific question about a product, how can I get more information?

    Send us an email and we can answer anything you need to know.


    +Are all of your items sold online?

    Many of our items are sold in our local shop and online but we do have some items that are exclusive to the shop and exclusive online. If you see an item on our Social Media that you would like to purchase but can’t find it online, call us or shoot us an email and we will be happy to send it out to you.


    +I love your art but I need a different size…don’t want it framed…want to see more work by this artist…etc?

    Send us an email and we will be happy to customize your art order.



    +How do I change my e-mail address so I don’t miss any of your emails?

    Sign in to your account and make the change there, or if you don’t feel up to that just send us an email and we can change it for you.



    +Do I need to create an account to shop online?

    You can browse our website without ever signing in. Once you are ready to make a purchase you will be walked through the steps to make an account. It’s an easy process and convenient to sign in and find out any details of previous orders.


    +Which credit cards do you accept?

    Visa, MC, Discover and AMEX.


    +How is tax charged on my order?

    If you are a resident of TN you are charge sales tax of 9.25%. For any items that are shipped to locations outside of TN, tax is not added on.



    +My purchase is a gift, do you gift wrap?

    Yes! Send us an email and let us know your purchase is a gift. We will gladly wrap it up for you!