We take every precaution to ensure your purchase is of the utmost quality and free of defects. When your purchase arrives, please inspect it carefully for any damages. If the purchase arrives damaged or defective, please email email@example.com within 5 business days of receipt.
If you’re not completely satisfied with your purchase, we will gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. Sale items are not eligible for exchange or refunds unless defective or damaged. Please note that you are responsible for all return shipping charges unless the item is defective or damaged.
E-mail firstname.lastname@example.org to tell us the details of your return.