LOCAL DELIVERY

We offer free local delivery within a 20 mile radius of the shop and a minimum purchase of $45. Local deliveries are made within 24-72 hours after placing your order. Please leave a note on your order or call us 423-756-8711 if you have any specific instructions about your local delivery. You will receive an a text or email notification once your order is delivered.

CURBSIDE PICK-UP

Pick-up orders are typically available within 2 hours of placing your order during normal business hours. You will receive a text or email notification when your order is ready for pick-up. Feel free to come into the shop to pick-up, or call 423-756-8711 and we can bring the order out to your car.

SHIPPING

We offer flat rate shipping for all orders shipping within the USA. Some products are not available to ship but are available for local delivery or pick-up. All orders are shipped out within 1-2 business days of purchase. All items will be shipped out via UPS or USPS. You will receive a text or email notification once your order has been shipped with tracking information.

RETURNS

If you’re not completely satisfied with your purchase, we will gladly offer you an exchange or refund of the merchandise price within 30 days of purchase. Sale items are not eligible for exchange or refunds unless defective or damaged. Please note that you are responsible for all return shipping charges unless the item is defective or damaged.

Please reach out to us if you have any questions! info@sophiesshoppe.com  |  call: (423) 756-8711